Refund Policy
30-Day Money-Back Guarantee
At turhost.co, we are committed to providing you with high-quality hosting services. To ensure your satisfaction, we offer a 30-day money-back guarantee on our hosting plans. If you are not completely satisfied with our services within the first 30 days of your purchase, you may request a full refund.
Refund Eligibility
To be eligible for a refund, the following conditions must be met:
- Request Within 30 Days: The refund request must be made within 30 days of the initial purchase date.
- Active Account: Your account must be active and in good standing at the time of the refund request.
- No Violation of Terms: The refund request must not be due to a violation of our Terms and Conditions or any misuse of our services.
Refund Process
To request a refund, please follow these steps:
- Submit a Request: Contact our support team at [email protected] with your request for a refund. Include your account details and the reason for the refund request.
- Review: Our team will review your request and verify that it meets the refund eligibility criteria.
- Processing: Once approved, the refund will be processed back to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear in your account.
Non-Refundable Services
Please note that certain services and fees are non-refundable, including but not limited to:
- Domain registration fees
- Setup fees or one-time charges
- Any additional services or add-ons purchased beyond the initial hosting plan
Contact Us
If you have any questions or need further assistance regarding our refund policy, please reach out to our support team:
Email: [email protected]
We value your business and are dedicated to ensuring you have a positive experience with our services. If you have any concerns or require support, please don’t hesitate to contact us.
